Our Services

  • A person holding a clear glass of water with their right hand, with the focus on the glass and hand, while the person's face and background are blurred.

    WATER QUALITY

    Our water is sourced from a high-quality groundwater well that produces approximately 240 gallons per minute. We carefully manage our pumping operations to meet customer demand, adjusting daily pump time seasonally to conserve resources and maintain system efficiency.

    To enhance system reliability, the District is actively exploring the addition of a second well to serve as a backup supply in the event of an emergency or equipment failure.

    Before reaching your tap, the water is treated with chlorine for disinfection and soda ash to raise the pH. Adjusting pH is required under the National Lead and Copper Rule to reduce the risk of lead and copper corrosion in older household plumbing systems. These treatment measures help ensure the safety, consistency, and quality of the water we deliver to every customer.

  • Aerial view of two large circular water treatment tanks with black water, connected by a bridge with machinery at the bottom.

    SYSTEM MAINTENANCE

    NBOWD provides water service to approximately 560 active connections, serving primarily residential customers along with a few local businesses. Our system is managed locally, with oversight from an elected Board of Directors made up of non-paid volunteers who reside within the service area. Daily operations, including maintenance and system monitoring, are carried out by the District Manager.

    NBOWD is regulated by the Oregon Health Authority, which requires ongoing water quality testing to ensure safe and reliable service. Routine and periodic sampling is conducted as part of our regular maintenance protocols, and the results are shared annually in our Consumer Confidence Report, available on this website.

    Through proactive system upkeep and adherence to state regulations, we remain committed to delivering dependable water service to the communities we serve.

  • Water pouring out of a broken, large metal pipe into muddy water.

    24-HR EMERGENCY SERVICES

    Water emergencies can happen at any time, and we're here to help when they do. Whether you're experiencing a broken water line, unexpected water loss, or other urgent issues, our team is available 24/7 to respond.

    For water-related emergencies, please call:

    Emergency Line 1:(541) 200-0910

    Emergency Line 2:(541) 698-8252

    For fire emergencies, contact:

    Fire: 911 or (541) 247-2452

    If you are unsure whether your situation qualifies as an emergency, please contact us and leave a detailed message — someone will return your call as soon as possible.

Contact us today
White pickup truck with 4x4 logo, overfilled with equipment, parked near other vehicles in a lot.

Routine Checks, Reliable Service

As part of our commitment to reliable service, regular rounds are made to inspect the District’s water storage tanks, pumping facilities, and system infrastructure. These routine checks help ensure everything is functioning properly and allow us to catch potential issues before they become problems. If you see our District Manager, Melvin, out and about on his rounds—often accompanied by his trusty canine companion—feel free to give a wave and say hello!

Note: this is a placeholder image intended to be replaced by a NBOWD vehicle, hopefully with Mel in it.

Learn more about us

Visit our About Us page to learn more about our commitment to our community and what it means to keep providing clean water to all inhabitants within our water district.